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An assessment of service quality and customer satisfaction in the hotel sector
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An assessment of service quality and customer satisfaction in the hotel sector (2016)An assessment of service quality and cust…Unraveling the influence of product advertising on consumer buying interest: exploring product knowledge, product quality, and mediation effects (2024)Unraveling the influence of p…Perceived service quality of architectural consultancy firms and client satisfaction in building projects in Nigeria (2021)Perceived service quality of …APPLICATION OF VALUE STREAM MAPPING IN ORDER TO RECOGNIZE OPPORTUNITIES TO IMPROVE PROCESSES AND INCREASE BUSINESS PROCESS PERFORMANCE: A CASE STUDY FROM MANUFACTURING COMPANY IN THE CZECH REPUBLIC (2018)APPLICATION OF VALUE STREAM M…Stress, appraisal, and coping (1985)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Service quality models: a review (2005)Interrelations between Service Quality Attributes, Customer Satisfaction and Customer Loyalty in the Retail Banking Sector in Bangladesh (2011)How to Design and Evaluate Research in Education (1990)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)When to use and how to report the results of PLS-SEM (2018)
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  • 2021Perceived service quality of architectural consultancy firms and client satisfaction in building projects in Nigeria14 cited
  • 2024Unraveling the influence of product advertising on consumer buying interest: exploring product knowledge, product quality, and mediation effects12 cited
  • 2018APPLICATION OF VALUE STREAM MAPPING IN ORDER TO RECOGNIZE OPPORTUNITIES TO IMPROVE PROCESSES AND INCREASE BUSINESS PROCESS PERFORMANCE: A CASE STUDY FROM MANUFACTURING COMPANY IN THE CZECH REPUBLIC10 cited

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