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Measuring service quality of international tennis coach education courses
16 references·0 citing·43 second hop
Measuring service quality of international tennis coach education courses (2014)Measuring service quality of internationa…PERCEIVED SERVICE QUALITY, PERCEIVED VALUE AND SATISFACTION IN GROUPS OF USERS OF SPORTS ORGANIZATIONS IN SPAIN (2012)PERCEIVED SERVICE QUALITY, PE…Insights into Experiences: Reflections of an Expert and Novice Coach (2011)Insights into Experiences: Re…Developmental pathways of Singapore's high-performance basketball coaches (2011)Developmental pathways of Sin…The influence of service quality on satisfaction and intention: A gender segmentation strategy (2010)The influence of service qual…The Effect of Service Quality on Customer Loyalty within the Context of Ski Resorts (2010)The Effect of Service Quality…Coaches' perceptions of competence and acknowledgement of training needs related to professional competences. (2010)Coaches' perceptions of compe…Driving NFL Fan Satisfaction and Return Intentions With Concession Service Quality (2009)Driving NFL Fan Satisfaction …Service Quality, Satisfaction, and Intent to Return in Event Sport Tourism (2008)Service Quality, Satisfaction…Gaining Insight into Actual and Preferred Sources of Coaching Knowledge (2008)Gaining Insight into Actual a…Learning how to coach: the different learning situations reported by youth ice hockey coaches (2007)Learning how to coach: the di…How Youth-Sport Coaches Learn to Coach (2007)How Youth-Sport Coaches Learn…An Instrument to Assess Customer Perceptions of Service Quality and Satisfaction in Campus Recreation Programs (2007)An Instrument to Assess Custo…Customer service quality at commercial health and fitness centres (2006)Customer service quality at c…Coaching and Coach Education (2006)Coaching and Coach EducationCan service quality predict customer satisfaction and behavioral intentions in the sport tourism industry? An application of the SERVQUAL model in an outdoors setting (2005)Can service quality predict c…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Coefficient Alpha and the Internal Structure of Tests (1951)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Analysing the professional sport experience: A hierarchical approach (2011)The Impact of Service Quality Dimensions on Patient Satisfaction, Repurchase Intentions and Word-of-Mouth Communication in the Public Healthcare Industry (2014)Development of an adoption model to assess user acceptance of e-service technology: E-Service Technology Acceptance Model (2018)Free Competition and the Optimal Amount of Fraud (1973)Advertising as Information (1974)An Investigation into the Determinants of Customer Satisfaction (1982)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Communities of Practice (1998)On Two Metaphors for Learning and the Dangers of Choosing Just One (1998)Communities of practice learning, meaning, and identity (1999)Coach behaviours and practice structures in youth soccer: Implications for talent development (2012)Enhancing the provision of coach education: the recommendations of UK coaching practitioners (2012)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Behavioral Consequences of Service Quality (1996)Increasing customers' loyalty in a skiing resort (2006)Recurring Sport Events and Destination Image Perceptions: Impact on Active Sport Tourist Behavioral Intentions and Place Attachment (2012)From Intentions to Actions: A Theory of Planned Behavior (1985)A Structural Model for Examining how Destination Image, Perceived Value, and Service Quality Affect Destination Loyalty: a Case Study of Orlando (2012)A Study of Experiential Quality, Perceived Value, Heritage Image, Experiential Satisfaction, and Behavioral Intentions for Heritage Tourists (2014)A study of experiential quality, experiential value, trust, corporate reputation, experiential satisfaction and behavioral intentions for cruise tourists: The case of Hong Kong (2017)Social Learning Theory. (1978)Situated Learning: Legitimate Peripheral Participation. (1994)Barriers and supports for female coaches: an ecological model (2012)Sources, topics and use of knowledge by coaches (2015)Psychological Foundations of Sport (1984)Coach Education and Continuing Professional Development: Experience and Learning to Coach (2003)Investigating the Idiosyncratic Learning Paths of Elite Canadian Coaches (2009)Coach learning and development: A review of literature (2010)Examining how model youth sport coaches learn to facilitate positive youth development (2012)Handbook of research on teacher education (1990)Portuguese Coaches' Perceptions of and Preferences for Knowledge Sources Related to their Professional Background. (2010)Self‐efficacy, perceived training needs and coaching competences: The case of Portuguese handball (2011)A First Course in Factor Analysis (2013)Examining the roles of coaching experience and coach training on coaches’ perceived life skills teaching (2020)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Effect of Event Service Quality and Satisfaction on Happiness Among Runners of a Recurring Sport Event (2014)Event quality and loyalty among runners with different running involvement levels (2017)The effects of service convenience and perceived quality on perceived value, satisfaction and loyalty in low-cost fitness centers (2017)A New Theoretical Perspective for Understanding How Coaches Learn to Coach (2006)An Integrative Definition of Coaching Effectiveness and Expertise (2009)
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References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research22,085 cited
  • 2008Service Quality, Satisfaction, and Intent to Return in Event Sport Tourism337 cited
  • 2006Coaching and Coach Education321 cited
  • 2007How Youth-Sport Coaches Learn to Coach304 cited
  • 2007Learning how to coach: the different learning situations reported by youth ice hockey coaches246 cited
  • 2008Gaining Insight into Actual and Preferred Sources of Coaching Knowledge236 cited
  • 2010The influence of service quality on satisfaction and intention: A gender segmentation strategy231 cited
  • 2005Can service quality predict customer satisfaction and behavioral intentions in the sport tourism industry? An application of the SERVQUAL model in an outdoors setting195 cited
  • 2010Coaches' perceptions of competence and acknowledgement of training needs related to professional competences.65 cited
  • 2010The Effect of Service Quality on Customer Loyalty within the Context of Ski Resorts64 cited
  • 2011Insights into Experiences: Reflections of an Expert and Novice Coach62 cited
  • 2012PERCEIVED SERVICE QUALITY, PERCEIVED VALUE AND SATISFACTION IN GROUPS OF USERS OF SPORTS ORGANIZATIONS IN SPAIN46 cited
  • 2006Customer service quality at commercial health and fitness centres42 cited
  • 2007An Instrument to Assess Customer Perceptions of Service Quality and Satisfaction in Campus Recreation Programs

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42 cited
  • 2011Developmental pathways of Singapore's high-performance basketball coaches42 cited
  • 2009Driving NFL Fan Satisfaction and Return Intentions With Concession Service Quality37 cited
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