The Analysis of Load and Need Factor for Roomboy at Housekeeping Department New Idola Hotel Jakarta

Abstract

This study aimed to determine how much workload given to room boy and labor productivity in the Housekeeping Department room boy New Idola Hotel Jakarta.The study consisted of two indicators of workload analysis and needs room boy namely: the amount of work (number of rooms) and working time (per hour).This research is descriptive quantitative research.The population of this research is the data room occupancy on the number of uninhabited rooms, check out the number of rooms uninhabited rooms along with the percentage derived from the Housekeeping Department of New Idola Hotel Jakarta.The study concluded that the main tasks of this research are room boy clean room uninhabited (occupied), check out the room, and the room is empty on one section (morning shift).The use of productive work time based room boy given workload is over 360 minutes.Ideal number of requirements in Housekeeping Department room boy New Idola Hotel Jakarta is 11 people in one section on the morning shift.

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