Analyzing the Factors That Affect Information Systems Use: A Task-Technology Fit Meta-Analysis

Abstract

If technology provides features that are useful to an end user, then it will have a positive impact on their performance. Task-technology fit theory defines a model that has been used to explain information systems utilization. Goodhue and Thompson's (1995) research describes the relationship between the task requirements of the user and the functionality of the system and their impact on utilization. Performance impacts will occur when the technology meets the users' needs and provides features that support the fit of the requirements of the task.This paper examines a wide body of research that has investigated task-technology fit. It presents a meta-analysis of the differences in the definition of the theory itself, the various research methodologies utilized to explain the theory and the contexts in which the theory has been applied. It contributes to the literature by analyzing these dimensions to help move information researchers towards a consolidated theory of technology utilization and its impact on performance. This paper also provides a resource for those looking for a comprehensive overview of task-technology fit research.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 72 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.