Knowledge Management Enablers and Process in Hospital Organizations

Hyun‐Sook Lee

27 citations0/0 files storedOsong Public Health and Research Perspectives

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Knowledge Management and Sharing Innovation and Knowledge Management Management and Organizational Practices

Abstract

OBJECTIVES: This research aimed to investigate the effects of knowledge management enablers, such as organizational structure, leadership, learning, information technology systems, trust, and collaboration, on the knowledge management process of creation, storage, sharing, and application. METHODS: Using data from self-administered questionnaires in four Korean tertiary hospitals, this survey investigated the main organizational factors affecting the knowledge management process in these organizations. A total of 779 questionnaires were analyzed using SPSS 18.0 and AMOS 18.0. RESULTS: The results showed that organizational factors affect the knowledge management process differently in each hospital organization. CONCLUSION: From a managerial perspective, the implications of these factors for developing organizational strategies that encourage and foster the knowledge management process are discussed.

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1998Social Capital, Intellectual Capital, and the Organizational Advantage 1998Working knowledge: how organizations manage what they know 2001Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 2001Knowledge Management: An Organizational Capabilities Perspective 2005Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 2002Learning orientation, firm innovation capability, and firm performance 2004Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing 2001Knowledge Management Strategies: Toward a Taxonomy

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