Article2017

Leadership quality: a factor important for social capital in healthcare organizations

Marcus Strömgren · Andréa Eriksson · Linda Åhlström · David Kristofer Bergman · Lotta Dellve

28 citations0/0 files storedJournal of Health Organization and Management

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Job Satisfaction and Organizational Behavior Social Capital and Networks Organizational Leadership and Management Strategies

Abstract

Purpose The purpose of this paper is to investigate the relation between leadership and social capital and what qualities of leadership are important for social capital among employees in hospital settings over time. Design/methodology/approach A cohort of employees in hospitals answered a questionnaire at three occasions. Five small (approx. 100-bed) or mid-sized (approx. 500-bed) hospitals were included. The response rate was 54 percent at baseline ( n=865), 59 percent at one-year follow-up ( n=908) and 67 percent at two-year follow-up ( n=632). Findings Repeated measures over time showed differences between groups in levels of social capital with respect to levels of leadership quality. Relation-oriented leadership had the strongest association with social capital. There was evidence that leadership was associated with social capital over time and that different kinds of leadership qualities were associated with social capital. Research limitations/implications This study conducted and analyzed quantitative data, and therefore, there is no knowledge of managers' or employees' own perceptions in this study. However, it would be interesting to compare managers' decreased and increased leadership quality and how such differences affect social capital over time. Practical implications The findings feature the possibility for healthcare leaders to build high quality leadership as an important resource for social capital, by using different leadership orientations under different circumstances. Originality/value The paper showed that leadership was an important factor for building social capital and that different leadership qualities have different importance with respect to certain circumstances.

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References

1988Social Capital in the Creation of Human Capital 2000Social Capital in the Creation of Human Capital 1998Social Capital, Intellectual Capital, and the Organizational Advantage 1998Social Capital: Its Origins and Applications in Modern Sociology 2002Social Capital: Prospects for a New Concept 2015Leadership : Theory and Practice 1998SOCIAL CAPITAL AND VALUE CREATION: THE ROLE OF INTRAFIRM NETWORKS.1998Social capital and economic development: Toward a theoretical synthesis and policy framework

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