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Net FUTURE (1997)Net FUTUREA Comparison of the Online Shopping Behavior Patterns of Consumer Groups with Different Online Shopping Experiences (2017)A Comparison of the Online Sh…Environments for Virtual Enterprise Integration (2009)Environments for Virtual Ente…Development of an integrated model of a business excellence system (2009)Development of an integrated …Comércio Eletrônico: A revolução em tempos digitais (2009)Comércio Eletrônico: A revolu…Decision Support in Virtual Organizations: The Case for Multi-Agent Support (2002)Decision Support in Virtual O…The Way Towards a Knowledge Society — Some Barriers Not Only for Countries in Transition (2000)The Way Towards a Knowledge S…The business of restaurants: 2001 and beyond (1999)The business of restaurants: …The Information Age: Economy, Society and Culture (1999)Judgment under Uncertainty: Heuristics and Biases (1974)Judgment under Uncertainty: Heuristics and Biases (1975)Toward a Model of Organizations as Interpretation Systems (1984)Motivations and Challenges for M-Business Transformation: A Multiple-Case Study (2007)A review of mobile services research: Research gaps and suggestions for future research on mobile apps (2015)Competitive Advantage: Creating and Sustaining Superior Performance (1985)The Case Research Strategy in Studies of Information Systems (1987)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)The Virtual Corporation: Structuring and Revitalizing the Corporation for the 21st Century (1992)Extended and virtual enterprises – similarities and differences (1999)Absorptive Capacity Configurations in Supply Chains: Gearing for Partner-Enabled Market Knowledge Creation1 (2005)Building Strong Brands (1995)‘Building Strong Brands’ (1996)Multi‐unit management key success factors in the casual dining restaurant industry (2007)The research design used to develop a high performance management system construct for US restaurant managers (2009)The Experience Economy (2012)Customer satisfaction in gourmet food trucks: Exploring attributes and their relationship with customer satisfaction (2019)The balanced scorecard : measures that drive performance (1992)Total quality management as competitive advantage: A review and empirical study (1995)The balanced scorecard: Translating strategy into action (1997)From Intentions to Actions: A Theory of Planned Behavior (1985)The Role of Emotions in Marketing (1999)Dining alone or together? The effect of group size on the service customer experience (2018)Online Shopping Industry and Its Consumers in Nigeria (2019)The dimensional impact of escapism on users’ eCart abandonment: mediating role of attitude towards online shopping (2023)
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  • 1999The business of restaurants: 2001 and beyond61 cited
  • 2009Development of an integrated model of a business excellence system29 cited
  • 2002Decision Support in Virtual Organizations: The Case for Multi-Agent Support22 cited
  • 2017A Comparison of the Online Shopping Behavior Patterns of Consumer Groups with Different Online Shopping Experiences13 cited
  • 2009Environments for Virtual Enterprise Integration12 cited
  • 2009Comércio Eletrônico: A revolução em tempos digitais0 cited
  • 2000The Way Towards a Knowledge Society — Some Barriers Not Only for Countries in Transition0 cited

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