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Adopting Technology for Customer Relationship Management in Higher Educational Institutions
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Adopting Technology for Customer Relationship Management in Higher Educational Institutions (2017)Adopting Technology for Customer Relation…The Influence of Customer Relationship Management and Customer Experience on Customer Satisfaction (2023)The Influence of Customer Rel…The Influence of E-Customer Relationship Management on Customer Experience in E-Banking Service (2022)The Influence of E-Customer R…Impacts of Big-Data Technologies in Enhancing CRM Performance (2020)Impacts of Big-Data Technolog…Green Human Resource Management Practices Among Palestinian Manufacturing Firms- An Exploratory Study (2019)Green Human Resource Manageme…Evolving sustainably: a longitudinal study of corporate sustainable development (2004)Green supply chain management in China: pressures, practices and performance (2005)Green Human Resource Management: A Review and Research Agenda* (2012)The Influence of Green Culture and Green Strategy on the Circular Economy Implementation: The Moderating Role of Green Intellectual Capital (2021)Employee Readiness for GHRM and Its Individual Antecedents: Instrumental and Change-Based Approach (2024)Big Data: A Survey (2014)Data-intensive applications, challenges, techniques and technologies: A survey on Big Data (2014)The Data Revolution: Big Data, Open Data, Data Infrastructures & Their Consequences (2014)Managing the Total Customer Experience (2002)Understanding customer experience. (2007)Understanding Customer Experience Throughout the Customer Journey (2016)Towards a Better Measure of Customer Experience (2013)Assessing the effects of service quality on customer satisfaction (2018)The Service Quality Dimensions that Affect Customer Satisfaction in the Jordanian Banking Sector (2019)
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  • 2023The Influence of Customer Relationship Management and Customer Experience on Customer Satisfaction21 cited
  • 2022The Influence of E-Customer Relationship Management on Customer Experience in E-Banking Service19 cited
  • 2019Green Human Resource Management Practices Among Palestinian Manufacturing Firms- An Exploratory Study14 cited
  • 2020Impacts of Big-Data Technologies in Enhancing CRM Performance12 cited

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