Empirical Studies on Product-Service Systems – A Systematic Literature Review

Yan Xin · Ville Ojanen · Janne Huiskonen

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Service and Product Innovation Sustainable Supply Chain Management Product Development and Customization

Abstract

The aim of this paper is to increase the understanding of empirical PSS research, and provide insights for future directions in PSS research. Based on an in-depth systematic literature review of 70 journal articles, it was found that PSS practices have been widely applied across various geographical and research areas. The majority of empirical research employed qualitative research method while large scale quantitative studies are still scarce. In addition, a large portion of product-oriented PSS studies demonstrate that PSS is still in its early development stage in terms of evolution. With regard to research themes, PSS design related studies are the focus of more than 40% studies.

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References

2002Clarifying the concept of product–service system 2007State-of-the-art in product-service systems 2013Product services for a resource-efficient and circular economy – a review 2008Exploring the financial consequences of the servitization of manufacturing 2014A review of commitment and implementation of sustainable development in higher education: results from a worldwide survey 2006Product-services as a research field: past, present and future. Reflections from a decade of research 2014Product–Service Systems (PSS) business models and tactics – a systematic literature review 2010Challenges in transforming manufacturing organisations into product‐service providers

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