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Quality function deployment application for improving quality of education in business schools
16 references·3 citing·38 second hop
Quality function deployment application for improving quality of education in business schools (2017)Quality function deployment application f…Capturing and prioritizing students’ requirements for course design by embedding Fuzzy-AHP and linear programming in QFD (2014)Capturing and prioritizing st…Long term supplier selection using a combined fuzzy MCDM approach: A case study for a telecommunication company (2008)Long term supplier selection …Measuring service quality in higher education: three instruments compared (2006)Measuring service quality in …Product Mix Optimization for Semiconductor Manufacturing Based on AHP and ANP Analysis (2004)Product Mix Optimization for …Analytic hierarchy process (2001)Analytic hierarchy processAnalyzing organizational project alternatives for agile manufacturing processes: An analytical network approach (1999)Analyzing organizational proj…Diagnosis with Dependent Symptoms: Bayes Theorem and the Analytic Hierarchy Process (1998)Diagnosis with Dependent Symp…An application of quality function deployment to improve the quality of teaching (1998)An application of quality fun…Understanding Professional Service Expectations: Do We Know What Our Students Expect in a Quality Education? 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102 cited
  • 1995Total quality management and education84 cited
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    • 2023Autonomy and feedback on innovative work behavior: The role of resilience as a mediating factor in Indonesian Islamic banks26 cited
    • 2020Enhancing the Quality of a Higher Education Course: Quality Function Deployment and Kano Model Integration11 cited
    • 2018Service quality function deployment by the C-shaped QFD 3D matrix11 cited