Article2017

Debate: A bull in a china shop? How performance targets confront complexity—and survive

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Public Policy and Administration Research Accounting and Organizational Management Evaluation and Performance Assessment

Abstract

Faced with complex environments, performance targets seem to be the proverbial bull in a china shop. The classic theory of target-based performance management follows a simple and mechanical logic:...

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References

1998Seeing like a State: How Certain Schemes to Improve the Human Condition Have Failed 1995Trust in Numbers 1990The organization of hypocrisy 2006Challenging the Performance Movement: Accountability, Complexity, and Democratic Values 2015Performance Management in the Public Sector 2003Management by Measurement? Public Management Practices Amidst Ambiguity 2010STRUGGLING WITH AMBIGUITY: PUBLIC MANAGERS AS USERS OF NPM-ORIENTED MANAGEMENT INSTRUMENTS 2009EXPLORING THE AMBIGUITY OF HYBRID ORGANISATIONS: A STAKEHOLDER APPROACH

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2021The impact of hybridity on PPP governance and related accountability mechanisms: the case of UK education PPPs

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