References

• 1969The Regulation of Queue Size by Levying Tolls1,227 cited
• 1995On Positive Harris Recurrence of Multiclass Queueing Networks: A Unified Approach Via Fluid Limit Models886 cited
• 1990Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue548 cited
• 1999The Complexity of Optimal Queuing Network Control470 cited
• 1988Brownian Models of Queueing Networks with Heterogeneous Customer Populations356 cited
• 1986Inefficiency of Nash Equilibria332 cited
• 1986Deciding Which Queue to Join: Some Counterexamples235 cited
• 2004On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design190 cited
• 1994Performance bounds for queueing networks and scheduling policies182 cited
• 1983Individual versus Social Optimization in the Allocation of Customers to Alternative Servers164 cited
• 1990A paradox of congestion in a queuing network162 cited
• 1997Dynamic control of Brownian networks: state space collapse and\n\t\t equivalent workload formulations148 cited
• 2000Price and Service Discrimination in Queuing Systems: Incentive Compatibility of Gcμ Scheduling130 cited
• 2003Pricing and Capacity Sizing for Systems with Shared Resources: Approximate Solutions and Scaling Relations119 cited