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Appropriate operating procedure plays a vital role in any production process for improving the quality of the final product An export oriented knit apparel manufacturing industry in Bangladesh was assessed initially and an Operating Procedure for Quality Conformation (OPQC) was applied at production process for quality improvement. The improvements were assessed twice. First assessment was done at seventh month and second assessment at ninth month after implementation of OPQC. Actions were taken considering the feedbacks from each assessment. As a result fabric (in terms of garment) loss % from cutting to final inspection was reduced and found 5.42, 4.65 and 1.19 at initial, first and second assessment, respectively. Assessment by process capability analysis shows the improvements of Cp and Cpk from 0.38 to 0.78 and −0.35 to 0.44 from start to end of process at second assessment. Similarly Taguchi quality loss (% of order value) was reduced in each assessment and was found 10.88, 9.66 and 3.98% at initial, first and second assessment respectively. Moreover, process capability analysis and Taguchi quality loss analysis directed the manufacturer to the next steps for quality improvement.
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