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Assessing the effect of customer perceptions of corporate social responsibility on customer trust within a low cultural trust context
16 references·1 citing·31 second hop
Assessing the effect of customer perceptions of corporate social responsibility on customer trust within a low cultural trust context (2017)Assessing the effect of customer percepti…Strategic management a stakeholder approach (2010)Strategic management a stakeh…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …61. Capitalism and Freedom (2002)61. Capitalism and FreedomThe Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance (1995)A Stakeholder Framework for A…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Corporate Social Performance Revisited (1991)Corporate Social Performance …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…A Service Quality Model and its Marketing Implications (1984)A Service Quality Model and i…A resource‐based view of the firm (1984)A resource‐based view of the …A Three-Dimensional Conceptual Model of Corporate Performance (1979)A Three-Dimensional Conceptua…An Index of Factorial Simplicity (1974)An Index of Factorial Simplic…A Second Generation Little Jiffy (1970)A Second Generation Little Ji…Responsible Management in the Hotel Industry: An Integrative Review and Future Research Directions (2022)Responsible Management in the…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Evolving to a New Dominant Logic for Marketing (2003)A Paradigm for Developing Better Measures of Marketing Constructs (1979)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)The Modern Corporation and Private Property (1933)Social Responsibilities of the Businessman (1954)Corporate Social and Financial Performance: A Meta-Analysis (2003)Social Responsibilities of the Businessman (2013)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Dynamic capabilities and strategic management (1997)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Little Jiffy, Mark Iv (1974)Development and validation of a scale for measuring state self-esteem. (1991)Exploratory Factor Analysis: A Guide to Best Practice (2018)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)
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  • 2022Responsible Management in the Hotel Industry: An Integrative Review and Future Research Directions19 cited