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Pengaruh Kualitas Pelayanan, Tampilan Museum dan Manajemen Koleksi Terhadap Kepuasan Wisatawan Monumen Yogya Kembali
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Pengaruh Kualitas Pelayanan, Tampilan Museum dan Manajemen Koleksi Terhadap Kepuasan Wisatawan Monumen Yogya Kembali (2016)Pengaruh Kualitas Pelayanan, Tampilan Mus…The concept of perceived value: a systematic review of the research (2007)The concept of perceived valu…Riset Pemasaran dan Perilaku Konsumen (2002)Riset Pemasaran dan Perilaku …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The nature of human values (1973)Towards a Better Measure of Customer Experience (2013)Value co-creation and purchase intention in social network sites: The role of electronic Word-of-Mouth and trust – A theoretical analysis (2013)The use of social media in travel information search (2014)Advances in Consumer Research (2025)Information and Consumer Behavior (1970)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS NASABAH BANK SYARIAH DENGAN KEPUASAN NASABAH SEBAGAI VARIABEL INTERVENING (2017)Price, service quality and trust on online transportation towards customer satisfaction (2018)PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PT. RADEKATAMA PIRANTI NUSA (2019)
this work references cited by second hop

References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2007The concept of perceived value: a systematic review of the research1,272 cited
  • 2002Riset Pemasaran dan Perilaku Konsumen695 cited

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