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Security screening queues with impatient applicants: A new model with a case study
13 references·1 citing·47 second hop
Security screening queues with impatient applicants: A new model with a case study (2017)Security screening queues with impatient …Multi-server tandem queue with Markovian arrival process, phase-type service times, and finite buffers (2016)Multi-server tandem queue wit…Airport security and screening satisfaction: A case study of U.S. (2016)Airport security and screenin…Entangled in the midst of it: a diffractive expression of an ethics for playwork (2015)Entangled in the midst of it:…Tandem queueing system with infinite and finite intermediate buffers and generalized phase-type service time distribution (2013)Tandem queueing system with i…Balancing congestion and security in the presence of strategic applicants with private information (2011)Balancing congestion and secu…A matrix approach for the transient solution of an M/M/1/N queue with discouraged arrivals and reneging (2011)A matrix approach for the tra…Experiments investigating cooperative types in humans: A complement to evolutionary theory and simulations (2005)Experiments investigating coo…Engineering Solution of a Basic Call-Center Model (2005)Engineering Solution of a Bas…Designing a Call Center with Impatient Customers (2002)Designing a Call Center with …Equilibrium strategies for queues with impatient customers (1995)Equilibrium strategies for qu…Waiting Time Distributions for Processor-Sharing Systems (1970)Waiting Time Distributions fo…Some Queuing Problems with Balking and Reneging. I (1963)Some Queuing Problems with Ba…Queuing with Impatient Customers and Ordered Service (1957)Queuing with Impatient Custom…Increases or discounts: Price strategies based on customers’ patience times (2022)Increases or discounts: Price…A Proof for the Queuing Formula: L = λ W (1961)Level Crossings in Point Processes Applied to Queues: Single-Server Case (1977)Reneging Phenomena in Single Channel Queues (1979)Transient solution of the M/M/c queue with balking and reneging (2009)To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (2003)Modeling secrecy and deception in a multiple-period attacker–defender signaling game (2009)SECRECY AND DECEPTION AT EQUILIBRIUM, WITH APPLICATIONS TO ANTI‐TERRORISM RESOURCE ALLOCATION (2010)U.S. Government Accountability Office (2013)Modeling Credible Retaliation Threats in Deterring the Smuggling of Nuclear Weapons Using Partial Inspection—A Three-Stage Game (2014)A review of attacker-defender games: Current state and paths forward (2023)Heavy-Traffic Limits for Queues with Many Exponential Servers (1981)Proceedings of the 2002 Winter Simulation Conference (2002)Dimensioning Large Call Centers (2004)Foundations and Implications of a Proposed Unified Services Theory (2006)Time-shared Systems (1967)The sojourn-time distribution in the M/G/1 queue by processor sharing (1984)Processor-sharing queues: Some progress in analysis (1987)Sojourn time asymptotics in the M/G/1 processor sharing queue (2000)Evolution and the Theory of Games (1982)Evolution and the Theory of Games (1988)Introduction to queueing theory (1990)Rational Abandonment from Tele-Queues: Nonlinear Waiting Costs with Heterogeneous Preferences (2004)OM Forum—Managing Customer Experiences: Perspectives on the Temporal Aspects of Service Encounters (2007)Queueing system with impatient customers: A review (2010)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Statistical Analysis of a Telephone Call Center (2005)Staffing a Call Center with Uncertain Arrival Rate and Absenteeism (2006)The Impact of Delay Announcements in Many-Server Queues with Abandonment (2008)Staffing and scheduling under nonstationary demand for service: A literature review (2015)Sociobiology: The New Synthesis. (1976)Cooperation and Punishment in Public Goods Experiments (2000)Game theory and human evolution: A critique of some recent interpretations of experimental games (2006)Altruism and Indirect Reciprocity: The Interaction of Person and Situation in Prosocial Behavior (2008)Collective action and the evolution of social norm internalization (2017)Matrix-geometric solutions in stochastic models (1985)A single-server queue with server vacations and a class of non-renewal arrival processes (1990)Calculating the equilibrium distribution in level dependent quasi-birth-and-death processes (1995)Analysis of a retrial queue with group service of impatient customers (2019)Performance evaluation of flow lines with non-identical and unreliable parallel machines and finite buffers (2019)Multi server queuing system with crashes and alternative repair strategies (2021)Gravity with Gravitas: A Solution to the Border Puzzle (2003)The Log of Gravity (2006)FDI as an outcome of the market for corporate control: Theory and evidence (2007)Open Skies over the Middle East (2015)Tall paper walls: The political economy of visas and cross‐border travel (2018)General customer impatience in the queue GI/G/1 (1965)On the M(n)/M(n)/s queue with impatient calls (1999)
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References

  • 2002Designing a Call Center with Impatient Customers576 cited
  • 2005Experiments investigating cooperative types in humans: A complement to evolutionary theory and simulations435 cited
  • 1963Some Queuing Problems with Balking and Reneging. I250 cited
  • 1970Waiting Time Distributions for Processor-Sharing Systems236 cited
  • 1957Queuing with Impatient Customers and Ordered Service197 cited
  • 2005Engineering Solution of a Basic Call-Center Model170 cited
  • 2011Balancing congestion and security in the presence of strategic applicants with private information101 cited
  • 1995Equilibrium strategies for queues with impatient customers71 cited
  • 2016Multi-server tandem queue with Markovian arrival process, phase-type service times, and finite buffers52 cited
  • 2015Entangled in the midst of it: a diffractive expression of an ethics for playwork42 cited
  • 2016Airport security and screening satisfaction: A case study of U.S.38 cited
  • 2011A matrix approach for the transient solution of an M/M/1/N queue with discouraged arrivals and reneging34 cited
  • 2013Tandem queueing system with infinite and finite intermediate buffers and generalized phase-type service time distribution27 cited

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  • 2022Increases or discounts: Price strategies based on customers’ patience times

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13 cited