Activation work as professional practice: complexities and professional boundaries at the street level of employment policy implementation

Urban Nothdurfter

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Social Sciences and Policies Employment, Labor, and Gender Studies Social Work Education and Practice

Abstract

In several European countries there is an increasing trend within social and labour market policy to implement employment-oriented policies. In some countries, this turn towards employment has opened up a new professional arena for social workers, so called employment-oriented social work. The chapter examines the challenges that this development has brought to the social work profession, especially in regard to how knowledge and decision-making is negotiated in relation to clients and other professions within the same policy arena. The chapter is based on Danish, Italian and Austrian data including register data, semi-structured interviews, observations and sound recordings.

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