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The Role of Linguistic and Prosodic Cues on the Prediction of Self-Reported Satisfaction in Contact Centre Phone Calls
5 references·0 citing·25 second hop
The Role of Linguistic and Prosodic Cues on the Prediction of Self-Reported Satisfaction in Contact Centre Phone Calls (2017)The Role of Linguistic and Prosodic Cues …The INTERSPEECH 2013 computational paralinguistics challenge: social signals, conflict, emotion, autism (2013)The INTERSPEECH 2013 computat…OpenEAR — Introducing the munich open-source emotion and affect recognition toolkit (2009)OpenEAR — Introducing the mun…Ensemble methods for spoken emotion recognition in call-centres (2006)Ensemble methods for spoken e…Toward detecting emotions in spoken dialogs (2005)Toward detecting emotions in …Praat, a system for doing phonetics by computer (2002)Praat, a system for doing pho…Acoustic profiles in vocal emotion expression. (1996)Assessing agreement on classification tasks: the kappa statistic (1996)Emotion recognition in human-computer interaction (2001)Emotional speech recognition: Resources, features, and methods (2006)Survey on speech emotion recognition: Features, classification schemes, and databases (2010)Using uh and um in spontaneous speaking (2002)Recognising realistic emotions and affect in speech: State of the art and lessons learnt from the first challenge (2011)Adieu features? End-to-end speech emotion recognition using a deep convolutional recurrent network (2016)End-to-End Multimodal Emotion Recognition Using Deep Neural Networks (2017)Social Signal Processing (2017)Automated assessment of psychiatric disorders using speech: A systematic review (2020)Toward the simulation of emotion in synthetic speech: A review of the literature on human vocal emotion (1993)On the universality and cultural specificity of emotion recognition: A meta-analysis. (2002)Vocal communication of emotion: A review of research paradigms (2003)Speech Emotion Classification Using Attention-Based LSTM (2019)Deep Learning Techniques for Speech Emotion Recognition, from Databases to Models (2021)A database of German emotional speech (2005)A Survey of Affect Recognition Methods: Audio, Visual, and Spontaneous Expressions (2008)Cross-Corpus Acoustic Emotion Recognition: Variances and Strategies (2010)Praat: Doing Phonetics by Computer (2011)Sparse Autoencoder-Based Feature Transfer Learning for Speech Emotion Recognition (2013)Recurrent Neural Networks for Emotion Recognition in Video (2015)Social signal processing: Survey of an emerging domain (2008)DEAP: A Database for Emotion Analysis ;Using Physiological Signals (2011)The Geneva Minimalistic Acoustic Parameter Set (GeMAPS) for Voice Research and Affective Computing (2015)
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References

  • 2002Praat, a system for doing phonetics by computer4,438 cited
  • 2005Toward detecting emotions in spoken dialogs969 cited
  • 2013The INTERSPEECH 2013 computational paralinguistics challenge: social signals, conflict, emotion, autism733 cited
  • 2009OpenEAR — Introducing the munich open-source emotion and affect recognition toolkit418 cited
  • 2006Ensemble methods for spoken emotion recognition in call-centres320 cited

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