References

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• 2008The comparisons of data mining techniques for the predictive accuracy of probability of default of credit card clients881 cited
• 2000Accelerating Customer Relationships: Using Crm and Relationship Technologies434 cited
• 2005Customer segmentation and strategy development based on customer lifetime value: A case study338 cited
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• 2010An extended support vector machine forecasting framework for customer churn in e-commerce98 cited
• 2008Bank Customer Churn Prediction Based on Support Vector Machine: Taking a Commercial Bank's VIP Customer Churn as the Example31 cited

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