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Gender roles and customer organisational citizenship behaviour in emerging markets
16 references·1 citing·50 second hop
Gender roles and customer organisational citizenship behaviour in emerging markets (2017)Gender roles and customer organisational …Organizational Citizenship Behavior (2015)Organizational Citizenship Be…What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature (2014)What We Know and Don't Know a…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Perfectionism, self‐efficacy and OCB: the moderating role of gender (2012)Perfectionism, self‐efficacy …Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…Investigating mediators between corporate reputation and customer citizenship behaviors (2009)Investigating mediators betwe…Service worker role in encouraging customer organizational citizenship behaviors (2008)Service worker role in encour…Rewarding Good Citizens: The Relationship Between Citizenship Behavior, Gender, and Organizational Rewards1 (2006)Rewarding Good Citizens: The …Same Behavior, Different Consequences: Reactions to Men's and Women's Altruistic Citizenship Behavior. (2005)Same Behavior, Different Cons…Customers as Good Soldiers: Examining Citizenship Behaviors in Internet Service Deliveries (2005)Customers as Good Soldiers: E…Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration (2001)Investments in Consumer Relat…Contact employees: Relationships among workplace fairness, job satisfaction and prosocial service behaviors (1997)Contact employees: Relationsh…Organizational Citizenship Behavior: The Good Soldier Syndrome. (1988)Organizational Citizenship Be…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Normative Influences on Altruism (1977)Normative Influences on Altru…Student–university identification and loyalty through social responsibility (2018)Student–university identifica…The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. 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References

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  • 2015Organizational Citizenship Behavior621 cited
  • 2005Same Behavior, Different Consequences: Reactions to Men's and Women's Altruistic Citizenship Behavior.542 cited
  • 2008Service worker role in encouraging customer organizational citizenship behaviors510 cited
  • 2009Investigating mediators between corporate reputation and customer citizenship behaviors

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285 cited
  • 2006Rewarding Good Citizens: The Relationship Between Citizenship Behavior, Gender, and Organizational Rewards1167 cited
  • 2012Perfectionism, self‐efficacy and OCB: the moderating role of gender140 cited
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    • 2018Student–university identification and loyalty through social responsibility54 cited