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• 2019What is innovative to public libraries in the United States? A perspective of library administrators for classifying innovations33 cited
• 2021Social Innovations in Public Libraries: Types and Challenges32 cited
• 2018Race and Ethnicity in Classification Systems: Teaching Knowledge Organization from a Social Justice Perspective28 cited
• 2019The Non-White Man’s Burden in LIS Education: Critical Constructive Nudges24 cited
• 2022How MLIS Programs Prepare Students to Serve Diverse Populations: The North American Context18 cited
• 2017Reading the city via the public central library in the sociocultural context: A comparative study between the Hong Kong Central Library, Shanghai Library and Taipei Public Library18 cited
• 2020The Diversity We Seek: A Document Analysis of Diversity and Inclusion in the Australian Library and Information Sector Job Advertisements16 cited
• 2022Social Justice Storytelling: A Pedagogical Imperative12 cited
• 2019“I Have Two Legs, not Four”: Navigating the -isms of the LIS Minefield11 cited
• 2020Imagining a climate of equity through a critical theory of love: Using CPAR to identify guiding principles that humanize library work11 cited
• 2018Shades of Silver: Applying the Strategic Diversity Manifesto to Tennessee’s Knox County Office on Aging9 cited
• 2025Mapping IDEA in collection development: A scoping and bibliometric review8 cited