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The asymmetric impact of other-blame regret versus self-blame regret on negative word of mouth
16 references·0 citing·48 second hop
The asymmetric impact of other-blame regret versus self-blame regret on negative word of mouth (2017)The asymmetric impact of other-blame regr…What Makes Online Content Viral? (2011)What Makes Online Content Vir…Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)Effects of Word-of-Mouth vers…Emotion regulation: Conceptual foundations (2007)Emotion regulation: Conceptua…A Theory of Regret Regulation 1.0 (2007)A Theory of Regret Regulation…Phenomenology, behaviors, and goals differentiate discrete emotions. (1994)Phenomenology, behaviors, and…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Cognitive, Affective, and Att…Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction (1993)Assessing the Dimensionality …Product/Consumption-Based Affective Responses and Postpurchase Processes (1987)Product/Consumption-Based Aff…An Attributional Theory of Motivation and Emotion (1986)An Attributional Theory of Mo…The Disposition to Sell Winners Too Early and Ride Losers Too Long: Theory and Evidence (1985)The Disposition to Sell Winne…Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study (1983)Negative Word-of-Mouth by Dis…Regret in Decision Making under Uncertainty (1982)Regret in Decision Making und…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Designing Research for Application (1981)Designing Research for Applic…Characterological versus behavioral self-blame: Inquiries into depression and rape. (1979)Characterological versus beha…Psychological stress and the coping process (1966)Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology. (1998)Emotion regulation: Affective, cognitive, and social consequences (2002)Emotional intelligence: An integrative meta-analysis and cascading model. (2010)Dealing with feeling: A meta-analysis of the effectiveness of strategies derived from the process model of emotion regulation. (2012)Emotional intelligence predicts academic performance: A meta-analysis. (2019)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Whence Consumer Loyalty? 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1986An Attributional Theory of Motivation and Emotion4,969 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1985The Disposition to Sell Winners Too Early and Ride Losers Too Long: Theory and Evidence3,550 cited
  • 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited
  • 2007Emotion regulation: Conceptual foundations3,233 cited
  • 2011What Makes Online Content Viral?3,175 cited
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  • 1987Product/Consumption-Based Affective Responses and Postpurchase Processes2,464 cited
  • 2009Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site2,453 cited
  • 1993Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction1,971 cited
  • 1983Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study1,808 cited
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  • 1994Phenomenology, behaviors, and goals differentiate discrete emotions.1,157 cited
  • 1979Characterological versus behavioral self-blame: Inquiries into depression and rape.

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  • 2007A Theory of Regret Regulation 1.01,015 cited
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