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Price and capacity decisions of service systems with boundedly rational customers
16 references·2 citing·28 second hop
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References

  • 1955A BEHAVIORAL MODEL OF RATIONAL CHOICE15,851 cited
  • 1982Judgment under Uncertainty8,238 cited
  • 1982Judgment under uncertainty: Causality and attribution4,616 cited
  • 1995Quantal Response Equilibria for Normal Form Games2,553 cited
  • 1981Human Inference: Strategies and Shortcomings of Social Judgment.1,468 cited
  • 1957Models of Man.1,328 cited
  • 1969The Regulation of Queue Size by Levying Tolls1,227 cited
  • 2003To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems1,052 cited
  • 1985Pricing computer services: queueing effects352 cited
  • 1990User Delay Costs and Internal Pricing for a Service Facility281 cited
  • 2016Rational Queueing256 cited
  • 1992Pricing and Capacity Decisions for a Service Facility: Stability and Multiple Local Optima153 cited
  • 2009The End of Rational Economics135 cited
  • 1988Judgement and Choice: The Psychology of Decision.131 cited
  • 2011Bounded Rationality in Service Systems114 cited
  • 2015Inferring Quality from Wait Time111 cited

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Cited by

  • 2022Managing retrial queueing systems with boundedly rational customers15 cited
  • 2020Competing on price, speed, and reliability: How does bounded rationality matter?15 cited