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Intuitionistic fuzzy set is very useful in providing a flexible model to elaborate uncertainty and vagueness involved in decision-making. In this paper, we introduce the generalised trapezoidal intuitionistic fuzzy number (denoted by GtrIFNB) and then construct the (α, β)-cut X‾˜-R˜ and X‾˜-S˜ control charts for GTrIFNB. We also present fuzzy decisions for in-control and out-of-control of the process, in which membership and non-membership degrees of in-control and out-of-control states of the process mean are computed. We also compare X‾ control charts with the constructed control chart by bootstrapping for generalised intuitionistic fuzzy numbers. Finally, a real data application and a numerical example are given, showing flexibility and potentiality of the proposed method.
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