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User resistance in ERP implementations: A literature review
6 references·4 citing·42 second hop
User resistance in ERP implementations: A literature review (2017)User resistance in ERP implementations: A…User resistance in IT: A literature review (2015)User resistance in IT: A lite…User resistance determinants and the psychological contract in enterprise system implementations (2010)User resistance determinants …Investigating User Resistance to Information Systems Implementation: A Status Quo Bias Perspective1 (2009)Investigating User Resistance…Enterprise Resource Planning Implementation: Stories of Power, Politics, and Resistance (2001)Enterprise Resource Planning …Change management strategies for successful ERP implementation (2001)Change management strategies …User resistance and strategies for promoting acceptance across system types (2000)User resistance and strategie…The Nature and Role of Perceived Threats in User Resistance to Healthcare Information Technology (2020)The Nature and Role of Percei…Open-source ERP systems: an overview (2020)Open-source ERP systems: an o…Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption (2020)Consequences of mandated usag…‘Don’t be the same, be better’: an exploratory study on police mobile technology resistance (2020)‘Don’t be the same, be better…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Review and discussion: E-learning for academia and industry (2016)To use or not to use: Modelling end user grumbling as user resistance in pre-implementation stage of enterprise resource planning system (2017)Diffusion of Innovations 1 (2019)Maneuvering through the stormy seas of digital transformation: the impact of empowering leadership on the AI readiness of enterprises (2021)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Frameworks of Power (1989)A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)Identifying Critical Success Factors of ERP Systems at the Higher Education Sector (2009)A tale of two coalitions – marginalising the users while successfully implementing an enterprise resource planning system (2014)External Stakeholder Management Strategies and Resources in Megaprojects: An Organizational Power Perspective (2019)Competitive Advantage: Creating and Sustaining Superior Performance (1985)An extension of the technology acceptance model in an ERP implementation environment (2003)ERP implementation: a compilation and analysis of critical success factors (2007)When predictors of outcomes are necessary: guidelines for the combined use of PLS-SEM and NCA (2020)The Measurement of Observer Agreement for Categorical Data (1977)Case Study Research: Design and Methods (1984)Research on information systems failures and successes: Status update and future directions (2014)Confronting and alleviating AI resistance in the workplace: An integrative review and a process framework (2024)Management of organizational behavior (1969)Power, politics, and MIS implementation (1983)Information Systems Success: The Quest for the Dependent Variable (1992)An AHP-based methodology to rank critical success factors of executive information systems (2004)Information Technology Implementers’ Responses to User Resistance: Nature And Effects1 (2012)Users’ resistance towards radical innovations: The case of the self-driving car (2016)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance1 (2012)Giving too much social support: social overload on social networking sites (2014)“Extending the Technology Acceptance Model (TAM) to Predict University Students’ Intentions to Use Metaverse-Based Learning Platforms” (2023)Stress, appraisal, and coping (1985)Perceived Behavioral Control, Self‐Efficacy, Locus of Control, and the Theory of Planned Behavior 1 (2002)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)I am too young for this! A moderated-mediation model of metaverse commerce resistance (2025)A Theory of Cognitive Dissonance (1957)PLS-SEM: Indeed a Silver Bullet (2011)A primer on partial least squares structural equation modeling (PLS-SEM) (2015)Putting the enterprise into the enterprise system. (1998)Enterprise Resource Planning: Global Opportunities and Challenges (2002)ERP and Organizational Misfits: An ERP Customization Journey (2016)
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References

  • 2009Investigating User Resistance to Information Systems Implementation: A Status Quo Bias Perspective11,132 cited
  • 2001Change management strategies for successful ERP implementation618 cited
  • 2000User resistance and strategies for promoting acceptance across system types265 cited
  • 2015User resistance in IT: A literature review143 cited
  • 2010User resistance determinants and the psychological contract in enterprise system implementations140 cited
  • 2001Enterprise Resource Planning Implementation: Stories of Power, Politics, and Resistance57 cited

Cited by

  • 2020Consequences of mandated usage of innovations in organizations: developing an innovation decision model of symbolic and forced adoption46 cited
  • 2020Open-source ERP systems: an overview23 cited
  • 2020The Nature and Role of Perceived Threats in User Resistance to Healthcare Information Technology16 cited
  • 2020‘Don’t be the same, be better’: an exploratory study on police mobile technology resistance8 cited

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