INTERAKSI TOTAL QUALITY MANAGEMENT DAN SISTEMREWARD TERHADAP KINERJA MANAJERIAL PADA BPR DIKABUPATEN BANYUMAS

Tjahjani Murdijaningsih · Heri Setiawan · Arinastuti Arinastuti

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Employee Performance and Management Quality and Supply Management Management Systems and Quality Improvement

Abstract

This research entitled Interaction of Total Quality Management and Reward System on Managerial Performance at BPR In Banyumas. This study aims to determine whether the interaction between Total Quality Management and Reward System can significantly affect the Managerial Performance, The sample of this study is the ranks of managers both top managers and lower managers who have control over some subordinates. The result shows for Total Quality Management has a significant effect on managerial performance as well as Total Quality Management after interacting with Reward System can also affect Managerial Performance, so if the company will improve the performance of its managerial must pay attention to Total Quality Management by aligning a good Reward System. Keywords: Total Quality Management, Reward System and Managerial Performance

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