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Atualmente as organizacoes enfrentam o desafio de lidar com grupos heterogeneos,que se formam em decorrencia das diversas caracteristicas das pessoas atuantes no mercado de trabalho. Uma dessas diversidades costuma ser a idade, que gera comportamentos peculiares a cada geracao dos profissionais. As geracoes sao divididas em:veteranos (nascidos ate 1945), baby boomers (nascidos entre 1946 e 1964),geracao X (nascidas entre 1965 e 1977),geracao Y (nascidas de 1978 e 1995) ,por fim,geracao Z (nascidas metade da decada de 90 ate os dias de hoje). Por ser a geracao Y a maior parte do efetivo na organizacao, nosso interesse se voltou a ela e a geracao Z,que ainda nao se encontram no mercado de trabalho. A diferenca comportamental entre as geracoes dentro das organizacoes eclara, pessoas que se encaixam no perfil, geracao X sao seres mais flexiveis, menos comprometidos com a organizacao, menos leais,ja a geracaoY encara o trabalho como desafio e diversao e preza o ambiente informal com transparencia e liberdade,busca aprendizado constante e nao tem medo da rotatividade de empregos. Este trabalho pretende observar esse comportamento, dentro das organizacoes e os conflitos gerados,assim como definir o que o ambiente externo (economia, mudancas tecnologicas) influem sobre as geracoes. Palabras Clave geracao, comportamento, conflito, tecnologia. Abstract DEVELOPMENTAL PSYCHOLOGY AND THE CONFLICT OF GENERATIONS Y AND Z Currently organizations face the challenge of dealing with heterogeneous groups that form as a result of the various characteristics of people active on the labour market. One of these is usually the age diversity, which generates behaviours peculiar to each generation of professionals. Generations are divided into: Senior (born until 1945), baby boomers (born between 1946 and 1964), generation X (born between 1965 and 1977),generationY (born 1978 and 1995), finally, generation Z (born mid-90 until the present day). By be the generation Y the most effective in the Organization, our interest if returned to herself and the generation Z, which are not yet in the labour market. The behavioral difference between generations within organizations you, people who fit the profile, Gen xers are more flexible, less committed to the Organization, less loyal, already Generation Y sees the work as a challenge and fun and cherishes the informal environment with transparency and freedom, seeking constant learning and not afraid of job turnover. This work intends to observe this behavior within organizations and the conflicts generated, as well as define what the external environment (economic, technological) influence on generations. Key Words generation, behavior, conflict, technology.
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