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Measuring end-user satisfaction of online marketplace using end-user computing satisfaction model (EUCS Model) (Case study: Tokopedia.com)

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References

2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,459 cited
2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,929 cited
1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction2,543 cited
1988The Measurement of End-User Computing Satisfaction2,499 cited
2012Hospital information systems: Measuring end user computing satisfaction (EUCS)231 cited

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2022ANALISIS TINGKAT KEPUASAN PENGGUNA TERHADAP APLIKASI TIERRA MENGGUNAKAN METODE PIECES FRAMEWORK4 cited

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