Comparative evaluation of airports productivity towards tourism development

Dimitrios Dimitriou

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Aviation Industry Analysis and Trends Diverse Aspects of Tourism Research Air Traffic Management and Optimization

Abstract

The link between tourism and aviation is at the top of the agenda of many academic institutes, professional associations and regulatory authorities, mainly, because of the both industries high competitive business environment resulting demand volatility and business unpredictability. Airports serving tourist destinations are essential counterpart of the tourist demand supply chain and their productivity impact essential the mobility cost, the connectivity and the region’s attractiveness. This paper deals with the airport productivity assessment towards regional development (RD) for regions heavily dependent on tourism. The methodological approach promotes two essential steps: (a) the introduction of a set of key performance indicators (KPI) providing essential messages towards airport’s contribution in tourist regions and (b) a performance benchmarking for a group of airports with similar characteristics serving high demanded tourist destinations. The assessment methodology is based on a multi-objective unweighted analysis, introducing six KPIs to provide messages towards airport productivity contribution in RD, in the scale of strategic planning. The assessment framework uses a sample of seven islands constitute very attractive European tourist destinations for summer holidays and the assessment outputs provide key messages to planners, managers and decision-makers towards aviation and tourism interaction.

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References

2013Investigating the influence of tourism on economic growth and carbon emissions: Evidence from panel analysis of the European Union 2007Transport infrastructure and tourism development 2005Air transport and tourism—Perspectives and challenges for destinations, airlines and governments 2012Benchmarking airports from a managerial perspective 2002The benchmarking of airport performance 2014Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily 2009Operational efficiencies across Asia Pacific airports 2005Martin Kunz Memorial Lecture. Tourism benefits and aviation policy

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