Identifying Non-Use of Library Services by Faculty in a Ghanaian University

Abstract

This paper aims to primarily investigate among faculty the reasons for non use of library services and resources at the Kwame Nkrumah University of Science and Technology, the category of non users and also how to improve usage. The study adopts a descriptive survey design. Fifty-six (56) out of 1018 faculty respondents were identified as non users and this formed the basis of the study. Data was mainly collected by questionnaire. The information sources respondents mostly used included their own textbooks; Internet; electronic journals and ebooks etc. Reasons adduced for non use of library services included: no time to visit the library; no need for the library; the library is uninviting; buy my own books; and difficulty to find books in the library. It was recommended that to stem the tide of non use, the academic libraries must reinvent themselves and create room for user driven services and resources, redesign floor spaces, bridge communication gap between the library and prospective users.

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