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Is the Organizational Citizenship Behavior (OCB) a predictor for the Cultural Intelligence (CQ)?

Popescu Nicoleta · Daniel Frantz Fistung · Teodor Costinel Popescu · Alexandra Mihaela Popescu

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International Student and Expatriate Challenges Employee Performance and Management Job Satisfaction and Organizational Behavior

Abstract

Our study goal – Modern management is paying more and more attention to new research directions that aim a compound approach of the human psychology and, implicitly, its role in achieving an organizational framework auspicious for performance. Due to this context, our study aims to highlight the correlations between the Organizational Citizenship Behavior (OCB) and the Cultural Intelligence (CQ) in the Romanian academic environment. Research methodology – Data presented, resulted from a sociological investigation, based on a questionnaire and accomplished during 2016 on a representative sample of students from the Romanian Academy of Economic Studies (Bucharest), form the Management Faculty. Information obtained were processed by econometric methods, by/with SPSS (Statistical Package for the Social Sciences), the most used statistical software for social sciences. Ascertainment – This study identifies and measures the intensity between OCB (including its components) and Cultural Intelligence (CQ), links. The results obtained, highlight the existence of some influences of the OCB components, on CQ, but the intensity of the influences is weak. In this situation, OCB can’t be considered a CQ predictor. Research limits – Our study research are available only on the analysed sample. To increase the results applicability, we consider as necessary an extension of the sample, by including foreign students that learn in the Romanian academic environment. Practical Involvement – Our final goal is to boat for Romanian Universities, particular methods and techniques to increase the adaptation capacity of the students from the Romanian Universities to intercultural environments. Originality – Our researches are the first one at national level that aim to demonstrate de link between the Organisational Citizenship Behavior (OCB) and the Cultural Intelligence (CQ).

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