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Abstract Control charts are mainly carried out in 2 interconnected phases: Phase I (retrospective phase) and Phase II (monitoring phase). Phase I uses a stable historical sample to establish control limits that will be used later in Phase II. The preciseness of the control limits obtained from Phase I can greatly affect the performance of control charts in Phase II. Monitoring the coefficient of variation (CV) is an effective approach when the process mean or standard deviation is not constant. Until now, little work has been dedicated on investigating the performance of CV control charts in Phase I. Viewed under this perspective, this study investigates the performance of CV control charts in Phase I in terms of probability to signal. A real‐life example is also provided to illustrate the working of CV charts in Phase I.
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