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Cultural intelligence and airline cabin crews members' anxiety: The mediating roles of intercultural communication competence and service attentiveness
16 references·10 citing·31 second hop
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(1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)On the Evaluation of Structural Equation Models (1988)PLS-SEM: Indeed a Silver Bullet (2011)Partial least squares structural equation modeling (PLS-SEM) (2014)When to use and how to report the results of PLS-SEM (2018)The Presentation of Self in Everyday Life. (1956)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Cultural Intelligence (2008)Leader–member exchange (LMX) and culture: A meta-analysis of correlates of LMX across 23 countries. (2012)Accounting for common method variance in cross-sectional research designs. 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(1988)Cross-cultural competence in international business: toward a definition and a model (2006)Acculturation (2010)Workaholism, Burnout, and Work Engagement: Three of a Kind or Three Different Kinds of Employee Well‐being? (2007)The Netherlands Study of Depression and Anxiety (NESDA): rationale, objectives and methods (2008)Crafting a job on a daily basis: Contextual correlates and the link to work engagement (2012)Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models (2012)The Use of Partial Least Squares Structural Equation Modeling in Strategic Management Research: A Review of Past Practices and Recommendations for Future Applications (2012)Partial Least Squares Structural Equation Modeling (PLS-SEM) Techniques Using SmartPLS (2013)
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References

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731 cited
  • 2012Sub‐Dimensions of the Four Factor Model of Cultural Intelligence: Expanding the Conceptualization and Measurement of Cultural Intelligence522 cited
  • 2002Redefining interactions across cultures and organizations: Moving forward with cultural intelligence502 cited
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    • 2020Mindfulness and emotional exhaustion in call center agents in the Philippines: moderating roles of work and personal characteristics77 cited
    • 2023Digital Job Demands and Resources: Digitization in the Context of the Job Demands-Resources Model66 cited
    • 2021Effects of workplace rumors and organizational formalization during the COVID-19 pandemic: a case study of universities in the Philippines43 cited
    • 2020Cultural intelligence and relationship quality in the cabin crew team: The perception of members belonging to cultural minority groups40 cited
    • 2023How transformational leadership, workplace spirituality and resilience enhance the service recovery performance of FLEs: a theoretical integration of COR theory and SDT36 cited
    • 2021Benefits of psychological capital on host country nationals’ support and burnout of Chinese expatriates in Thailand: the moderating effect of personal characteristics33 cited
    • 2024Effects of transformational leadership on psychological empowerment and employee engagement: a comparative study of Bangladesh and Thailand31 cited
    • 2024Enhancing cross-cultural well-being: a mixed methods study on critical thinking, cultural intelligence, and eudaimonic well-being in arts students’ cultural identity development20 cited