Use of computer assistive technologies by older people with sight impairment: Perceived state of access and considerations for adoption

Abstract

This study explored the perceptions of sight-impaired older people about the use of specialist equipment designed for computer users with sight loss – whether it was meeting their needs and their views on the opportunities for equality in access to computer technologies. The study employed case study research methodology: conducting observations in an Internet café specifically established for people with sight loss and semi-structured interviews with 20 participants who had sight impairments between the ages of 60 and 87 years. A thematic analysis was carried out on transcribed qualitative interview data. Qualitative analysis employed the use of NVivo version 10 for both open and axial coding. Related coded categories were eventually merged into four themes. Findings suggest that stereotyping associated with the use of assistive technologies such as screen readers and concerns about access to mainstream technologies are important factors for understanding acceptance, willingness to adopt assistive technology, or continued use of assistive technologies by sight-impaired older people. Participants perceived advancements in technology as not fully considering their needs. In conclusion, the study highlights important points for technology developers to consider for inclusive designs or cost-effective assistive technologies as social stigma remains a neglected construct for understanding acceptance, willingness to adopt assistive technology, or continued use of assistive technologies among sight-imapired older people.

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