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Extraction of Key Factors and Its Interrelationship Critical to Determining the Satisfaction Degree of User Experience in Taxi Passenger Service Using DEMATEL
16 references·0 citing·53 second hopsampled
Extraction of Key Factors and Its Interrelationship Critical to Determining the Satisfaction Degree of User Experience in Taxi Passenger Service Using DEMATEL (2018)Extraction of Key Factors and Its Interre…Application of DEMATEL approach to identify the influential indicators towards sustainable supply chain adoption in the auto components manufacturing sector (2017)Application of DEMATEL approa…Analysis of Barriers to Women Entrepreneurship: The DEMATEL Approach (2017)Analysis of Barriers to Women…D-DEMATEL: A new method to identify critical success factors in emergency management (2016)D-DEMATEL: A new method to id…An integrated DEMATEL-ANP approach for renewable energy resources selection in Turkey (2016)An integrated DEMATEL-ANP app…Improving sustainable supply chain management using a novel hierarchical grey-DEMATEL approach (2015)Improving sustainable supply …A case study of using DEMATEL method to identify critical factors in green supply chain management (2015)A case study of using DEMATEL…An evidential DEMATEL method to identify critical success factors in emergency management (2014)An evidential DEMATEL method …Airport service quality drivers of passenger satisfaction (2013)Airport service quality drive…Segmenting critical factors for successful knowledge management implementation using the fuzzy DEMATEL method (2011)Segmenting critical factors f…Using DEMATEL method to explore the core competences and causal effect of the IC design service company: An empirical case study (2010)Using DEMATEL method to explo…Nonlinear pricing of taxi services (2010)Nonlinear pricing of taxi ser…Evaluating performance criteria of Employment Service Outreach Program personnel by DEMATEL method (2009)Evaluating performance criter…A structural equation analysis of the QSL relationship with passenger riding experience on high speed rail: An empirical study of Taiwan and Korea (2008)A structural equation analysi…Passenger perceptions and the ideal urban bus journey experience (2007)Passenger perceptions and the…Developing global managers’ competencies using the fuzzy DEMATEL method (2006)Developing global managers’ c…Competition and regulation in the taxi industry (1996)Competition and regulation in…Contestable Markets and the Theory of Industry Structure (1982)The Theory of Industrial Organization (1988)Theory of Industrial Organization. (1989)Do Economists Reach a Conclusion on Taxi Deregulation (2006)Entry controls in taxi regulation: Implications of US and Canadian experience for taxi regulation and deregulation (2007)Economic analysis of ride-sourcing markets (2016)Evaluating intertwined effects in e-learning programs: A novel hybrid MCDM model based on factor analysis and DEMATEL (2006)Drivers and barriers to environmental supply chain management practices: Lessons from the public and private sectors (2008)An organizational theoretic review of green supply chain management literature (2010)Assessing green supply chain practices in the Ghanaian mining industry: A framework and evaluation (2016)Identifying critical risk factors of sustainable supply chain management: A rough strength-relation analysis method (2016)A DEMATEL-based completion method for incomplete pairwise comparison matrix in AHP (2018)A circumplex model of affect. (1980)Core affect and the psychological construction of emotion. (2003)Incentives, Morality, Or Habit? Predicting Students’ Car Use for University Routes With the Models of Ajzen, Schwartz, and Triandis (2003)Valuing Transit Service Quality Improvements (2008)Passing Propinquities in the Multicultural City: The Everyday Encounters of Bus Passengering (2011)Customer perceptions of quality of service in public transport: Evidence for bus transit in Scotland (2016)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Phenomenological research methods (1994)From customer satisfaction to customer delight (2013)Factors influencing word of mouth behaviour in the restaurant industry (2017)Halal culinary and tourism marketing strategies on government websites: A preliminary analysis (2018)Fuzzy sets (1965)Frames of Mind: The Theory of Multiple Intelligences (1984)Fuzzy sets (1996)A novel hybrid MCDM approach based on fuzzy DEMATEL, fuzzy ANP and fuzzy TOPSIS to evaluate green suppliers (2011)Fuzzy multiple criteria decision-making techniques and applications – Two decades review from 1994 to 2014 (2015)DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications (2018)A Dynamic Theory of Organizational Knowledge Creation (1994)Exploring decisive factors in green supply chain practices under uncertainty (2014)Development of an interval type-2 fuzzy sets based hierarchical MADM model by combining DEMATEL and TOPSIS (2016)A large group linguistic Z-DEMATEL approach for identifying key performance indicators in hospital performance management (2019)Intuitionistic fuzzy sets (1986)Some geometric aggregation operators based on intuitionistic fuzzy sets (2006)Identifying critical success factors in emergency management using a fuzzy DEMATEL method (2010)The effect of COVID-19 pandemic on domestic tourism: A DEMATEL method analysis on quarantine decisions (2020)The critical success factors of business process management (2009)A Hybrid MCDM Technique for Risk Management in Construction Projects (2018)Business continuity in the COVID-19 emergency: A framework of actions undertaken by world-leading companies (2021)The Analytic Hierarchy Process (1985)Decision making with dependence and feedback : the analytic network process (1996)Review on multi-criteria decision analysis aid in sustainable energy decision-making (2009)Application of the GIS-DANP-MABAC multi-criteria model for selecting the location of wind farms: A case study of Vojvodina, Serbia (2016)Prioritization of renewable energy alternatives by using an integrated fuzzy MCDM model: A real case application for Turkey (2017)Barriers to circular food supply chains in China (2019)Introduction to Grey system theory (1989)A framework of sustainable supply chain management: moving toward new theory (2008)From a literature review to a conceptual framework for sustainable supply chain management (2008)DEMATEL Technique: A Systematic Review of the State‐of‐the‐Art Literature on Methodologies and Applications (2018)Sustainable supplier selection for smart supply chain considering internal and external uncertainty: An integrated rough-fuzzy approach (2019)Assessing the eco-environmental performance: an PLS-SEM approach with practice-based view (2020)
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References

  • 2006Developing global managers’ competencies using the fuzzy DEMATEL method1,249 cited
  • 2016An integrated DEMATEL-ANP approach for renewable energy resources selection in Turkey370 cited
  • 2015Improving sustainable supply chain management using a novel hierarchical grey-DEMATEL approach301 cited
  • 2007Passenger perceptions and the ideal urban bus journey experience289 cited
  • 2013Airport service quality drivers of passenger satisfaction231 cited
  • 2015A case study of using DEMATEL method to identify critical factors in green supply chain management196 cited
  • 2014An evidential DEMATEL method to identify critical success factors in emergency management194 cited
  • 1996Competition and regulation in the taxi industry194 cited
  • 2011Segmenting critical factors for successful knowledge management implementation using the fuzzy DEMATEL method186 cited
  • 2016D-DEMATEL: A new method to identify critical success factors in emergency management184 cited
  • 2017Application of DEMATEL approach to identify the influential indicators towards sustainable supply chain adoption in the auto components manufacturing sector177 cited
  • 2017Analysis of Barriers to Women Entrepreneurship: The DEMATEL Approach164 cited
  • 2008A structural equation analysis of the QSL relationship with passenger riding experience on high speed rail: An empirical study of Taiwan and Korea161 cited

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2010
Nonlinear pricing of taxi services
136 cited
  • 2010Using DEMATEL method to explore the core competences and causal effect of the IC design service company: An empirical case study136 cited
  • 2009Evaluating performance criteria of Employment Service Outreach Program personnel by DEMATEL method125 cited
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