Methodology for reducing risk of underperformance of personnel functions

Abstract

Personnel training is a significant part of a management system of any organization; for instance, ISO 9001 standard discusses it in detail.However, it should be defined, who and what is to be trained.Training should increase the personnel qualification level, thus increasing the probability of successful task performance.If we determine the probability of not performing a task for each task, for which a staff member is responsible, we will be able to design a professional development program effectively.It should also be taken into account, in which period a specific staff member should be trained.The paper suggests a method for designing a professional development program that considers such factors as probability of successful task performance, suitable training periods and offers of professional development programs at a specific labor market.

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