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Performance analysis in emergency departments: a data-driven approach
16 references·7 citing·50 second hop
Performance analysis in emergency departments: a data-driven approach (2018)Performance analysis in emergency departm…Process mining in healthcare: A literature review (2016)Process mining in healthcare:…Process Mining for Clinical Processes (2015)Process Mining for Clinical P…Declarative process mining in healthcare (2015)Declarative process mining in…Control of Patient Flow in Emergency Departments, or Multiclass Queues with Deadlines and Feedback (2015)Control of Patient Flow in Em…Understanding the features of performance measurement system: a literature review (2013)Understanding the features of…Business Process Management Architectures (2012)Business Process Management A…Assessing the effectiveness of a performance evaluation system in the public health care sector: some novel evidence from the Tuscany region experience (2012)Assessing the effectiveness o…Process Mining: Discovery, Conformance and Enhancement of Business Processes (2011)Process Mining: Discovery, Co…Business process analysis in healthcare environments: A methodology based on process mining (2011)Business process analysis in …The design and use of performance management systems: An extended framework for analysis (2009)The design and use of perform…Performance management systems: A conceptual model (2009)Performance management system…Performance Improvement and Performance Dysfunction: An Empirical Examination of Distortionary Impacts of the Emergency Room Wait-Time Target in the English National Health Service (2009)Performance Improvement and P…Application of Process Mining in Healthcare – A Case Study in a Dutch Hospital (2008)Application of Process Mining…Emergency and on-demand health care: modelling a large complex system (2004)Emergency and on-demand healt…Performance management: a framework for management control systems research (1999)Performance management: a fra…Healthcare Enterprise Process Development and Integration (1999)Healthcare Enterprise Process…Analyzing Healthcare Processes with Incremental Process Discovery: Practical Insights from a Real-World Application (2024)Analyzing Healthcare Processe…Using Process Mining in Healthcare (2022)Using Process Mining in Healt…Mining context-aware resource profiles in the presence of multitasking (2022)Mining context-aware resource…A Classification of Process Mining Bottleneck Analysis Techniques for Operational Support (2021)A Classification of Process M…Process Mining-Supported Emergency Room Process Performance Indicators (2020)Process Mining-Supported Emer…Building Relationships with Customer 4.0 in the Era of Marketing 4.0: The Case Study of Innovative Enterprises in Poland (2019)Building Relationships with C…A Similarity-Based Hierarchical Clustering Method for Manufacturing Process Models (2019)A Similarity-Based Hierarchic…Adeptflex—Supporting Dynamic Changes of Workflows Without Losing Control (1998)Case handling: a new paradigm for business process support (2004)Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done (2010)Capturing the broader picture of value co-creation management (2018)DALEC: a framework for the systematic evaluation of data-centric approaches to process management software (2018)The role of big data in shaping ambidextrous business process management (2018)Relevance Lost: The Rise and Fall of Management Accounting (1987)The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. 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References

  • 1999Performance management: a framework for management control systems research2,028 cited
  • 2011Process Mining: Discovery, Conformance and Enhancement of Business Processes1,725 cited
  • 2009The design and use of performance management systems: An extended framework for analysis1,413 cited
  • 2016Process mining in healthcare: A literature review614 cited
  • 2011Business process analysis in healthcare environments: A methodology based on process mining494 cited
  • 2008Application of Process Mining in Healthcare – A Case Study in a Dutch Hospital367 cited
  • 2009Performance management systems: A conceptual model362 cited
  • 2009Performance Improvement and Performance Dysfunction: An Empirical Examination of Distortionary Impacts of the Emergency Room Wait-Time Target in the English National Health Service269 cited
  • 2004Emergency and on-demand health care: modelling a large complex system255 cited
  • 2012Business Process Management Architectures183 cited
  • 2015Process Mining for Clinical Processes181 cited
  • 2015Declarative process mining in healthcare136 cited
  • 2015Control of Patient Flow in Emergency Departments, or Multiclass Queues with Deadlines and Feedback125 cited
  • 2013Understanding the features of performance measurement system: a literature review125 cited

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  • 1999Healthcare Enterprise Process Development and Integration114 cited
  • 2012Assessing the effectiveness of a performance evaluation system in the public health care sector: some novel evidence from the Tuscany region experience105 cited
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    • 2019Building Relationships with Customer 4.0 in the Era of Marketing 4.0: The Case Study of Innovative Enterprises in Poland46 cited
    • 2020Process Mining-Supported Emergency Room Process Performance Indicators22 cited
    • 2019A Similarity-Based Hierarchical Clustering Method for Manufacturing Process Models21 cited
    • 2021A Classification of Process Mining Bottleneck Analysis Techniques for Operational Support18 cited
    • 2022Using Process Mining in Healthcare14 cited
    • 2024Analyzing Healthcare Processes with Incremental Process Discovery: Practical Insights from a Real-World Application14 cited
    • 2022Mining context-aware resource profiles in the presence of multitasking12 cited