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Analysis of the main service quality dimensions that affect the satisfaction of users of the metropolitan rail public transit services in Algiers
5 references·0 citing·30 second hopsampled
Analysis of the main service quality dimensions that affect the satisfaction of users of the metropolitan rail public transit services in Algiers (2018)Analysis of the main service quality dime…Structural equation modeling of user satisfaction of bus transit service quality based on stated preferences and latent variables (2017)Structural equation modeling …Recommending transit: Disentangling users’ willingness to recommend transit and their intended continued use (2016)Recommending transit: Disenta…Key factors for defining an efficient urban transport interchange: Users' perceptions (2015)Key factors for defining an e…A methodology for evaluating satisfaction with high-speed train services: A case study in Turkey (2015)A methodology for evaluating …Neural networks for analyzing service quality in public transportation (2014)Neural networks for analyzing…The Scree Test For The Number Of Factors (1966)A First Course in Factor Analysis (2013)Analysis of satisfaction factors at urban transport interchanges: Measuring travellers’ attitudes to information, security and waiting (2017)Best practices in exploratory factor analysis: four recommendations for getting the most from your analysis (2020)Shaping sustainable travel behaviour: Attitude, skills, and access all matter (2020)Demystifying service quality of Multimodal Transportation Hub (MMTH) through measuring users’ satisfaction of public transport (2021)TESTS OF SIGNIFICANCE IN FACTOR ANALYSIS (1950)Factor Analysis: Statistical Methods and Practical Issues (1978)Introduction to Factor Analysis: What It Is and How to Do It. (1980)A three-phase QFD-based framework for identifying key passenger needs to improve satisfaction with the seat of high-speed rail in China (2020)Comparative analysis of perceived quality of bus services in different socioeconomic and cultural urban contexts: Tangier (Morocco) and Oviedo (Spain) (2024)Elderly travelers’ expectations of high-speed railway services in Thailand: A comparative study of leisure and other purposes (2025)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)Quality attributes of public transport that attract car users: A research review (2012)Perceived Service Quality, Customer Satisfaction, and Behavioral Intentions (2015)Measuring the quality of public transportation systems and ranking the bus transit routes using multi-criteria decision making techniques (2018)How and where is artificial intelligence in the public sector going? A literature review and research agenda (2019)Action control : from cognition to behavior (1985)From Intentions to Actions: A Theory of Planned Behavior (1985)The One Number You Need to Grow (2004)Transportation Matters: A Health Impact Assessment in Rural New Mexico (2017)Exploring the asymmetric influences of stop attributes on rider satisfaction with bus stops (2020)The end-user benefits of smartphone transit apps: a systematic literature review (2021)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Principles and Practice of Structural Equation Modeling (2012)Sustainability assessment of a bus system in a mid-sized municipality (2019)Public utility vehicle service quality and customer satisfaction in the Philippines during the COVID-19 pandemic (2022)Travel Behavior before and during the COVID-19 Pandemic in Brazil: Mobility Changes and Transport Policies for a Sustainable Transportation System in the Post-Pandemic Period (2022)
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References

  • 2014Neural networks for analyzing service quality in public transportation111 cited
  • 2015Key factors for defining an efficient urban transport interchange: Users' perceptions106 cited
  • 2017Structural equation modeling of user satisfaction of bus transit service quality based on stated preferences and latent variables49 cited
  • 2016Recommending transit: Disentangling users’ willingness to recommend transit and their intended continued use45 cited
  • 2015A methodology for evaluating satisfaction with high-speed train services: A case study in Turkey42 cited

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