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The study investigates employee views on payroll computerization and its impact on their productivity. The researchers used qualitative research design to conduct the study. Grounded theory was also adopted for theory building. Eleven employees were carefully selected from three different institutions to participate in the study. A taped interview was conducted using semi structured questions. A peer review rates of the transcript suggest ≥ 86% agreement. The study reveals among other things that accuracy in reward computation, job enrichment as well as timely payment of employee’s benefits increases employee’s productivity. The study proposes some recommendations and suggests other avenues for further research as well.
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