Lean implementation and implications: experiences from Macedonia

Abstract

Purpose This paper aims to explore the level of implementation of Lean tools in companies of metalworking and automotive industry in R. Macedonia compared with the global experiences and to explore the relationship between certain dimensions that determine the leanness and the company’s success. Design/methodology/approach Based on the analysis and synthesis of the literature, the theoretical research model was developed. Structured interview was used to collect data. The analysis of the first goal was performed using benchmarking with some prior global research and the analysis of the second goal was undertaken with multiple linear regression. Findings The distribution of the lean tools through ISO 9001 requirements in this sample generally follows the global experiences. However, most used tools in the companies with solely domestic capital are the basic Lean tools which show certain lack of understanding of the importance of Lean management and strategic commitment to Lean management, in such companies. Dimensions like customer satisfaction, teamwork and motivation, condition and maintenance of equipment and tools, supply chain integration and commitment to quality have significant positive correlation with the company’s success. Practical/implications The foreign investments can foster implementation of contemporary management approaches in developing countries. These countries have to find mechanisms to foster acceptance and implementation of Lean management. Originality/value This paper is one of the rare attempts to explore the implementation of Lean tools through ISO 9001 requirements and relationship of particular Lean dimensions and the company’s success, in metalworking companies in small developing countries, additionally exploring the differences in the Lean management acceptance considering the ownership of the companies.

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