Institutional Interaction: Studies of Talk at Work

Ilkka Arminen

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Language, Discourse, Communication Strategies Linguistics and Discourse Analysis Management and Organizational Studies

Abstract

It was not until the 1960s, that a systematic science to study conversation and interaction started to develop. This text focuses on talk and interaction in institutional contexts, i.e. contexts where the interacting parties orient to the goal-rational, institutionalised nature of their action.

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