Emotional Intelligence as an Ability: Theory, Challenges, and New Directions

Abstract

About 25 years ago emotional intelligence (EI) was first introduced to the scientific community. In this chapter, we provide a general framework for understanding EI conceptualized as an ability. We start by identifying the origins of the construct rooted in the intelligence literature and the foundational four-branch model of ability EI, then describe the most commonly employed measures of EI as ability, and critically review predictive validity evidence. We further approach current challenges, including the difficulties of scoring answers as “correct” in the emotional sphere, and open a discussion on how to increase the incremental validity of ability EI. We finally suggest new directions by introducing a distinction between a crystallized component of EI, based on knowledge of emotions, and a fluid component, based on the processing of emotion information.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 113 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.