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Quality management in higher education: a review of international issues and practice
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Quality management in higher education: a review of international issues and practice (2007)Quality management in higher education: a…Critical success factors of Lean in Higher Education: an international perspective (2022)Critical success factors of L…Total Quality Management in higher education: a literature review on barriers, customers and accreditation (2021)Total Quality Management in h…Comparing Service Quality in Public vs Private Distance Education Institutions: Evidence Based on Malaysia (2019)Comparing Service Quality in …Exploring organisational learning in universities’ responses to a quality assurance reform: experiences from Ontario, Canada (2018)Exploring organisational lear…Critical success factors of total quality management implementation in higher education institution: UTM case study (2018)Critical success factors of t…Mapping the literature structure of ‘quality in higher education’ using co-word analysis (2017)Mapping the literature struct…Total Quality Management in Higher Education: A Review (2014)Total Quality Management in H…Integrated management systems for enhancing education for sustainable development in universities: a memetic approach (2014)Integrated management systems…Implementing Total Quality Management (TQM) on the Higher Education Institutions – A Conceptual Model (2013)Implementing Total Quality Ma…Level of Total Quality Management Adoption in Qatari Educational Institutions: Private and Semi-Government Sector (2012)Level of Total Quality Manage…Implementing Quality Management Systems in Higher Education Institutions (2012)Implementing Quality Manageme…The balanced scorecard : measures that drive performance (1992)Trust, markets and accountability in higher education: a comparative perspective (1996)Management fads in higher education : where they come from, what they do, why they fail (2000)Applying Total Quality Management Tools Using QFD at Higher Education Institutions in Gulf Area (Case Study: ALHOSN University) (2016)An assessment of outcome criteria associated with the implementation of TQM in a higher education institution in Ghana (2021)Total quality management in higher education (1991)Conceptualizing total quality management in higher education (2004)Quality Assurance and Accreditation: A Glossary of Basic Terms and Definitions (2007)Implementation of TQM on higher education in Pakistan (short communication) (2013)A 3D view of issues of quality in higher education (2015)Addressing Service Quality to Increase Students’ Satisfaction and Retention in Malaysian Private Higher Education Institutions (2015)SOCIOBIOLOGY: THE NEW SYNTHESIS. 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  • 2014Integrated management systems for enhancing education for sustainable development in universities: a memetic approach62 cited
  • 2013Implementing Total Quality Management (TQM) on the Higher Education Institutions – A Conceptual Model57 cited
  • 2014Total Quality Management in Higher Education: A Review55 cited
  • 2012Implementing Quality Management Systems in Higher Education Institutions55 cited
  • 2021Total Quality Management in higher education: a literature review on barriers, customers and accreditation42 cited
  • 2022Critical success factors of Lean in Higher Education: an international perspective20 cited
  • 2018Critical success factors of total quality management implementation in higher education institution: UTM case study19 cited
  • 2018Exploring organisational learning in universities’ responses to a quality assurance reform: experiences from Ontario, Canada16 cited
  • 2019Comparing Service Quality in Public vs Private Distance Education Institutions: Evidence Based on Malaysia16 cited
  • 2017Mapping the literature structure of ‘quality in higher education’ using co-word analysis15 cited
  • 2012Level of Total Quality Management Adoption in Qatari Educational Institutions: Private and Semi-Government Sector14 cited

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