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Public Administration Challenges in the World of AI and Bots
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  • 2022AI as an organizational agent to nurture: effectively introducing chatbots in public entities78 cited

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  • 2025Integrating Artificial Intelligence into Public Administration: Challenges and Vulnerabilities76 cited
  • 2023Making governance agile: Exploring the role of artificial intelligence in China’s local governance72 cited
  • 2023AI on the street: Context-dependent responses to artificial intelligence61 cited