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Tactical Business-Process-Decision Support based on KPIs Monitoring and Validation
16 references·5 citing·35 second hop
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References

  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 1993Reengineering the corporation: A manifesto for business revolution6,454 cited
  • 2001Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I1,899 cited
  • 2007Business Process Management : Concepts, Languages, Architectures1,653 cited
  • 2000The balance on the balanced scorecard a critical analysis of some of its assumptions1,307 cited
  • 1948Foundations of the Theory of Organization1,211 cited
  • 2007Key Performance Indicators: Developing, Implementing, and Using Winning KPIs818 cited
  • 1984Computer simulation in management science706 cited
  • 1997Tools for Thinking—Modelling in Management Science586 cited
  • 2003Business Process Intelligence538 cited
  • 2009Performance management systems: A conceptual model362 cited
  • 1986Problems with causal‐loop diagrams284 cited
  • 2006Computer simulation in management science276 cited
  • 2016Business process performance measurement: a structured literature review of indicators, measures and metrics233 cited
  • 2009Business process management with the user requirements notation148 cited

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  • 2012Strategic business modeling: representation and reasoning147 cited
  • Cited by

    • 2019Method of Decision-Making Logic Discovery in the Business Process Textual Data20 cited
    • 2022Industrial Performance Measurement Systems Coherence: A Comparative Analysis of Current Methodologies, Validation and Introduction to Key Activity Indicators19 cited
    • 2019Automatic Verification and Diagnosis of Security Risk Assessments in Business Process Models19 cited
    • 2020Verifying the manipulation of data objects according to business process and data models19 cited
    • 2019Process Mining to Unleash Variability Management15 cited