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Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults
16 references·3 citing·42 second hop
Should AI-Based, conversational digital assistants employ social- or task-oriented interaction style? A task-competency and reciprocity perspective for older adults (2018)Should AI-Based, conversational digital a…Tech Adoption Climbs Among Older Adults (2017)Tech Adoption Climbs Among Ol…The benefit of being physically present: A survey of experimental works comparing copresent robots, telepresent robots and virtual agents (2015)The benefit of being physical…The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents1 (2006)The Effects of Personalizatio…Asset Allocation and Information Overload: The Influence of Information Display, Asset Choice, and Investor Experience (2005)Asset Allocation and Informat…The impact of the online and offline features on the user acceptance of Internet shopping malls (2004)The impact of the online and …Identifying the pitfalls for social interaction in computer-supported collaborative learning environments: a review of the research (2003)Identifying the pitfalls for …Developing a scale to measure the interactivity of websites (2003)Developing a scale to measure…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Comparative longitudinal structural analyses of the growth and decline of multiple intellectual abilities over the life span. (2002)Comparative longitudinal stru…Social Cognitive Theory: An Agentic Perspective (2001)Social Cognitive Theory: An A…Machines and Mindlessness: Social Responses to Computers (2000)Machines and Mindlessness: So…Intimate Exchanges: Using Computers to Elicit Self‐Disclosure From Consumers (2000)Intimate Exchanges: Using Com…Self-Efficacy: The Exercise of Control (1999)Self-Efficacy: The Exercise o…The media equation: how people treat computers, television, and new media like real people and places (1997)The media equation: how peopl…Self-efficacy: the exercise of control (1997)Self-efficacy: the exercise o…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Understanding the user satisfaction and loyalty of customer service chatbots (2022)Understanding the user satisf…“Alexa, let’s talk about my productivity”: The impact of digital assistants on work productivity (2022)“Alexa, let’s talk about my p…The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits (2021)The continuation and recommen…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. 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Outline of the Theory of Structuration (1984)Perceived Self-Efficacy in Cognitive Development and Functioning (1993)Health Promotion by Social Cognitive Means (2004)Authentic leadership development: Getting to the root of positive forms of leadership (2005)Mechanisms Linking Social Ties and Support to Physical and Mental Health (2011)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)User Acceptance of Information Technology: Toward A Unified View1 (2003)Brave new world: service robots in the frontline (2018)Task-Dependent Algorithm Aversion (2019)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)The Emerging Field of Emotion Regulation: An Integrative Review (1998)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)The Limited Capacity Model of Mediated Message Processing (2000)Toward a mechanistic psychology of dialogue (2004)Expectancy–Value Theory of Achievement Motivation (2000)Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. 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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology75,250 cited
  • 1999Self-Efficacy: The Exercise of Control46,836 cited
  • 1997Self-efficacy: the exercise of control24,447 cited
  • 2001Social Cognitive Theory: An Agentic Perspective15,906 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,687 cited
  • 1997The media equation: how people treat computers, television, and new media like real people and places4,887 cited
  • 2000Machines and Mindlessness: Social Responses to Computers4,443 cited
  • 2003Identifying the pitfalls for social interaction in computer-supported collaborative learning environments: a review of the research1,632 cited
  • 2006The Effects of Personalization and Familiarity on Trust and Adoption of Recommendation Agents11,398 cited
  • 2000Intimate Exchanges: Using Computers to Elicit Self‐Disclosure From Consumers880 cited
  • 2003Developing a scale to measure the interactivity of websites659 cited
  • 2015The benefit of being physically present: A survey of experimental works comparing copresent robots, telepresent robots and virtual agents652 cited
  • 2017Tech Adoption Climbs Among Older Adults609 cited
  • 2004The impact of the online and offline features on the user acceptance of Internet shopping malls

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599 cited
  • 2005Asset Allocation and Information Overload: The Influence of Information Display, Asset Choice, and Investor Experience562 cited
  • 2002Comparative longitudinal structural analyses of the growth and decline of multiple intellectual abilities over the life span.552 cited
  • Cited by

    • 2022Understanding the user satisfaction and loyalty of customer service chatbots467 cited
    • 2021The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits148 cited
    • 2022“Alexa, let’s talk about my productivity”: The impact of digital assistants on work productivity147 cited