Information Technology Firms: Creating Value through Digital Disruption

Abstract

Information technology (IT) firms compose the majority of the most highly valued corporations in the world based on market capitalization. To date, only Apple and Amazon—both IT companies—have reached or nearly reached a USD trillion-dollar market capitalization. The value that IT provides speaks to how managers exploit disruptive technologies to create value in both IT and non-IT firms. A panel held at the 2018 Americas Conference on Information Systems (AMCIS) discussed various ways in firms build value around IT through successful management. This paper reports on the panel discussion from a variety of perspectives, which include practitioner and researcher worldviews. This panel report also provides a sample frame that researchers can use in quantitative research involving IT firms and advocates for increased research to understand the wide range of strategies IT firms use to create value.

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