Digital Transformation Insights and Trends

Abstract

Digital transformation (DT) is an emerging paradigm, which introduces strategy-oriented and customer-centric changes in infrastructure and processes in modern organizations relying on contemporary information and communication technologies (ICT). Transforming in DT is not a one-time process, it is a holistic approach of shifting organizations towards implementation of new methods for raising organizational performances by boosting the organizational capabilities and competitiveness, creating thereby new models of doing business. This paper provides an insight into digital transformation in the form of an overview for the purpose of defining digital transformation and identifies its drivers. A brief bibliographic analysis of available literature is presented. Key determinants of digital transformation are defined and an overview of the methodologies used to assess the digital maturity of enterprises is made. Contextual influence factors and examples of enablers of digital transformation were discussed and existing trends and technologies in this challenging and promising field are positioned.

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