The Significance of Product Longevity

Abstract

This chapter analyses the law on guarantees and repair work. It considers the extent to which the law in the United Kingdom provides that a consumer can request that faulty goods be repaired. The chapter sets out the legal position regarding the provision of repair in each of these circumstances in turn, with a particular focus on the limitations that may exist in the legal framework as it is at present. The law regarding guarantees and repair work is of particular interest with regard to the life-span of consumer products. Whenever a consumer product has broken down, the availability of repair, either as a legal right or as an option for the consumer, will potentially help to extend the life-span of the product concerned. European Commission asked for comments on proposals to introduce more detailed regulation of guarantees. The term 'guarantee' only includes guarantees given free of charge: what might be termed the traditional manufacturer's guarantee.

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