Healthcare Firms and the ERP Systems

Alexandros E. Garefalakis · Georgios Mantalis · E. Vourgourakis · Konstantinos G. Spinthiropoulos · Ch. Lemonakis

22 citations0/0 files storedJournal of Engineering Science and Technology Review

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ERP Systems Implementation and Impact Electronic Health Records Systems Corporate Governance and Management

Abstract

With the continuous and drastic changes due to the economic crisis, along with the increasing market demands, major reforms are initiated in the healthcare sector in order to improve the quality of healthcare and operational efficiency, while reducing costs and optimizing back-end operations.ERP systems have been the basic technological infrastructure to many sectors as well as healthcare.The main objective of this study is to discuss how the adoption of ERP systems in healthcare organizations improves their functionality, simplifies their business processes, assure the quality of care services and helps their management accounting and controlling.This study presents also the stages required for the implementation of ERP system in healthcare organizations.This study utilizes a literature review in order to reach the research conclusions.Specifically, through related case studies and research, it examines how ERP systems are used to evaluate the better functionality of the healthcare organizations, addressing in parallel important problems, and possible malfunctions.The implementation of ERP systems in healthcare organizations promises to evolve and align strictly to the organizations' corporate objectives and high-levels of healthcare quality.In order to accomplish this goal, the right decisions should be made by the managers of the healthcare organization regarding the choice of the appropriate ERP system following its installation and its application.Limited research exists on the significance ERP systems implementation in healthcare organizations, while possible dysfunctions and challenges during its installation and implementation are recorded.Therefore, new evidence in the significance of ERP systems in healthcare organization is provided.

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References

2001ERP implementation issues in advanced and developing countries 2005Causes influencing the effectiveness of the post‐implementation ERP system 2005Impediments to successful ERP implementation process 2006ERP integration in a healthcare environment: a case study 2008ERP systems and open source: an initial review and some implications for SMEs 2006Open source software ERPs: a new alternative for an old need 2011Learning from a failed ERP implementation: a case study research

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2020Digital Technologies as antecedents to Process Integration and Dynamic Capabilities in Healthcare: An Empirical Investigation 2020Design of planning model for ERP system in warehouse management: an empirical study of public hospital in Indonesia

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